An update regarding our former custody provider, Prime Trust
Dear Compass Miner,
Compass Mining has received word that our former custody solution, Prime Trust, has suspended withdrawals and deposits on its platform. The news comes after Bitgo informed the public about its terminated acquisition of Prime Trust.
Customers will still have access to purchase Marketplace listings via credit or debit card and crypto. Customers who have already been verified by our platform will receive any potential future Marketplace payouts via manual wire transfer.
No other services at Compass Mining are affected, including mining, purchasing of units or hosting payments.
As always, the Compass Mining team remains available by submitting a ticket.
Submit an electronic request 24/7: Submit Ticket
The Compass Mining team